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Many major brands now use Twitter as a channel for customer support. The transparency of Twitter means that you are either there, engaging and...
Social business - copyright mindscanner via shutterstock
Jim Ducharme started an interesting conversation last week here about whether or not social media really belonged in the workplace. Jim looked at it...
We all know that social media can be very effective for promoting and marketing brands, but what about it's effect on your company's productivity?...