Interviews

Interviews with digital business, digital marketing, customer experience and transformation change agents.

Gerry McGovern
Gerry McGovern is an absolute authority regarding the online customer experience and long-time advocate of using website content, words and images that are fully about the tasks visitors want to fulfill and their intent instead of what we want to communicate on our websites. Gerry is a warrior with...
John Mancini, AIIM
Content management is changing fast in a more customer- and business-oriented context. An overview of the trends in content management, Big Data and information management with John Mancini, leader of the AIIM global community of information professionals. Last year AIIM published a paper with Kodak Alaris Information Management (one of our...
Bruce Richardson on LinkedIn
Mobile, social, cloud computing, (Big) data and along with them evolutions regarding the way we work, collaborate and manage information. Trends such as consumerization and the ongoing digitization are just the beginning of what is yet to come. Think about the Internet of Things (IoT) and Artificial Intelligence innovations,...