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Change management

Organizations change, restructure, innovate and transform themselves constantly. Up until recently these activities were mainly ad hoc, isolated, reactive and limited in time, scope...
Optimization
It's been a few years now since we started talking about digital transformation as one of the core drivers in the evolution of organizations...
Customer disconnect
For many (really many) years now we've been talking about the disconnect with the customer. And the need to reconnect with the customer as...